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Staff

Meet the experienced and friendly staff who make Broad View Eye Center the leading provider of vision care products and services in Broadview Heights and Berea.  Our office would be nothing without these talented and dedicated staff members.


 Debbie Hamlin

Debbie Hamlin is our most experienced technician! She has over 10 years of optical experience and brings a very warm and welcoming feeling to our office. Debbie is the proud mom of two daughters and her youngest daughter, Stephanie has recently joined the staff as a part time technician. Debbie has two cats and enjoys cooking, baking, crafts and spending her free time with friends and family.


Natalie Stewart: Business Manager

Natalie joined Broad View Eye Center in the summer of 2015. She has worked in the field since 2006. Natalie grew up in Westlake, Ohio. She moved to Bay Village in 2006 and still resides there with her husband, two sons, and her dog, Tank.  In her free time she enjoys reading, watching movies and cooking for the boys. Natalie loves watching Cleveland sports, especially football.  In fact, Natalie was crowned champion of her fantasy football league for the 2014-2015 season. Natalie is the Business Manager at the Broadview Heights location.


Tony Becker

Tony started with Broad View Eye Center in November of 2016 and works as a part-time optician.  Tony started making eyeglasses for Cole Vision in the early 90s.  He became a licensed optician in 1994, and since then he has worked in both the retail setting and behind the scenes in the lab.  Tony enjoys spending time with his family, and home-remodeling in his down time.  He plays bass and drums in various bands through his church and he loves Ohio sports!


Stephanie Hamlin

Stephanie started at Broad View Eye Center in the summer of 2016 as a technician. She is a recent graduate of Trinity High School and she plans to pursue a degree in early childhood education. In her free time she enjoys spending time with family and friends. Stephanie is also a big Cleveland Indians fan and an even bigger fan of the Indians second baseman Jason Kipnis!

 

 


Mellissa Gray

Mellissa joined us in 2016 as our receptionist.  She is the friendly face you see when you walk through the doors.  After graduating from Rhodes high school, she attended ICM School of Business and obtained her Associates Degree.  Mellissa came to us with 28 years of experience managing another Optometry office.  Her knowledge, passion and ideas have been invaluable.  In her down time, she enjoys reading, doing yoga and spending time with family.  Mellissa lives in Parma with her fiancé.


Roma Luna

Roma came to Broad View Eye Center in 2017.  In addition to her front office duties of checking out patients, answering phones, scheduling appointments and getting insurance authorizations, Roma has recently been promoted to Assistant Business Manager where she assists with Insurance and Accounts receivables.  She has a long history of customer service experience in various fields including the banking and medical fields.  She took some time off from the workforce in order to raise her three boys and is excited by the challenge to work outside of the home again.  In her spare time, she likes cooking, photography and traveling.  Roma and her husband Chris love to take their boys on surprise road trips to visit relatives or explore new places (like NYC, Niagra Falls and Boston).


Kelley Krueger

Kelley came to our office all the way from Green Bay, Wisconsin!  She brings with her 25 plus years of experience working in both Optometry and Ophthalmology practices and also an Associates Degree.  She moved here recently with her husband and her daughter who attends Brunswick High School.  Her son still lives in Green Bay and is attending college there.  In her spare time, Kelley enjoys gardening, taking walks with her dog, Rozy, and watching movies.  She also enjoys watching the Green Bay Packers play football (she hasn’t experienced the joys of watching the Browns play football yet).


Deb Pais

Deborah is one of our Licensed Opticians and she joined us in the beginning of October 2017. She grew up in Texas with her three older brothers and one younger sister. She joined the optical field in 2004 and became Licensed in 2008. She trained as a Lab Technician for 2 years to further her career. In her free time, she runs a business as an Independent Distributor for LimeLight by Alcone and is the co-founder of an international female social club. She resides in Berea with her husband, daughter and dog Myles. If you ask her nicely, she just might play a tune or two on her flute!


Alex Velez: Optical Manager

Meet Alex!  He is a Christian man, friend and husband. Alex has served as a Sunday school teacher, preacher and translator for the Spanish community in Cleveland.  He is a Valley Forge High School graduate and is currently finishing his Bachelors degree in Health Care Management from Mount Olive University and Baldwin Wallace. Alex lived in Raleigh NC for 9 years where he worked and managed the optical office at Duke University. He has 17 years experience working in different facets of the Optical Industry whether as an optical consultant, lab or general manager (finishing supervisor at Rooney Optical, lab employee for Bell Optical, Union Eye Care and Eyemasters). In his spare time he likes to relax with his wife and kids, going fishing, playing basketball or working out at the local YMCA.